Accessibility Statement
Freedom Airline Express is committed to ensuring digital accessibility for all users
Our Commitment
Freedom Airline Express is committed to ensuring that our website is accessible to people with disabilities. We strive to adhere to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards and continuously work to improve the accessibility and usability of our website for all users.
Accessibility Features
Keyboard Navigation
Full keyboard navigation support for users who cannot use a mouse. Navigate using Tab, Enter, and Arrow keys.
Screen Reader Compatible
Semantic HTML and ARIA labels for compatibility with screen readers like JAWS, NVDA, and VoiceOver.
Text Alternatives
All images include descriptive alt text. Videos and audio content include captions and transcripts where applicable.
Responsive Design
Mobile-friendly design that works across all devices and screen sizes with touch-friendly controls.
Standards Compliance
Our website aims to conform to the following standards:
- WCAG 2.1 Level AA: Web Content Accessibility Guidelines
- Section 508: U.S. Rehabilitation Act standards
- ADA: Americans with Disabilities Act compliance
- EN 301 549: European accessibility standard
Accessibility Features on Our Website
- Clear and consistent navigation structure
- Sufficient color contrast ratios (minimum 4.5:1)
- Resizable text without loss of functionality
- Focus indicators for keyboard navigation
- Descriptive link text and button labels
- Form labels and error messages
- Skip navigation links
- Logical heading hierarchy
- No time limits on content reading
- No flashing or strobing content
Assistive Technologies
Our website is designed to be compatible with the following assistive technologies:
Screen Readers
- • JAWS (Windows)
- • NVDA (Windows)
- • VoiceOver (Mac/iOS)
- • TalkBack (Android)
Browsers
- • Chrome (latest)
- • Firefox (latest)
- • Safari (latest)
- • Edge (latest)
Known Limitations
Despite our best efforts, some limitations may exist:
- Third-party content (maps, videos) may have accessibility limitations
- PDF documents may require additional accessibility tools
- Some legacy content may not meet current standards
We are actively working to address these limitations and improve accessibility across all content.
Feedback and Contact
We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:
Accessibility Coordinator
Email: Freedomairlineexpressonlinebooking@gmail.com
WhatsApp: +254 101 088 573
Subject Line: "Website Accessibility"
We aim to respond to accessibility feedback within 5 business days.
Continuous Improvement
Accessibility is an ongoing effort. We regularly review our website and conduct accessibility audits to identify and address issues. Our team receives training on accessibility best practices, and we work with users with disabilities to ensure our website meets their needs.
Third-Party Content
Some content on our website is provided by third parties (e.g., payment processors, booking systems). While we strive to ensure all third-party content is accessible, we may not have full control over its accessibility. We work with our partners to improve accessibility wherever possible.
Assessment and Testing
Our accessibility efforts include:
- Regular automated accessibility testing
- Manual testing with assistive technologies
- User testing with people with disabilities
- Third-party accessibility audits
- Ongoing staff training on accessibility
Last Updated: May 17, 2026
Next Review: November 17, 2026